Paid nearly 10 thousand dollars for a vehicle that couldn’t pass emissions and they wouldn’t give us any help after we bought it. The day I took it home, three warning lights came on. Turned out to be a bad charcoal canister which I haven’t been able to find cheaper than $750. This place wasn’t any help and the best they offered was 20% off labor. I’d be writing a different review if they offered 20% off the part. It’s just a few bolts and a couple hose clamps to replace it. Transmission fluid had never been replaced and the vehicle was at 142,000 miles. Hadn’t been in the market for a vehicle with an automatic transmission before so I didn’t think to check it when inspecting the vehicle. They have their own shop on hand so you’d think that’s something they’d take care of before selling to someone. The transmission was grinding and we were afraid we were gonna have to spend $5000 on a new one but we bought some fluid and a filter and that solved it. Anyway the important thing to note is the charcoal canister affects the emissions and according to the Toyota owners website, the car has had a bad charcoal canister since at least November of last year when the previous owner took it to the dealership. All American Motors may not have known that it had the problem when they bought the car, but it was certainly discovered at some point so they cleared the codes before letting us test drive it. So they knowingly sold us a vehicle that couldn’t pass emissions in a county that requires emissions testing and wouldn’t do anything about it to help us out
One of the best experiences I’ve ever had in a car dealership! Hunter helped us find the perfect vehicle for our family with a no BS attitude! I highly recommend buying your next vehicle here. Our kids were even entertained for the most part and definitely felt like they weren’t in the way. We felt like we were being heard and not roped into a car we knew we wouldn’t be able to afford! Seriously best car buying experience ever!!
Had a great experience for once with a dealership. Our sales rep Richard Johnson was very helpful and easy to get along with. He made everything work exactly how my girlfriend wanted it to and affordable. Mixed with a bit of humor for an easier time with the dealership process I believe fully that Richard sold the dealership and the car in reference to our visit. I will definitely be back in the future when in need for a vehicle and would recommend stopping by if your in the market for a new vehicle.
New management is amazing. They got me a great reliable care for an excellent price. High five
Austin West was very responsive to our texts about vehicles posted on line. He set up a test drive for a vehicle we selected but choose not to buy. No pressure or hype if they just didn't have exactly what we were looking for. We would recommend this place.